Frenquently Asked Questions
IS THIS WEBSITE SAFE?
-Yes, Here's why:
- Marbras is a company founded in 2014. We've always worked here in Brazil at the same address.
- 100% Original producst. We are distributors of the main brands of Brazil.
- Over 4.000 orders sent Worldwide.
- Security and Privacy, your e-mail and info won't be shared with anyone.
- Safe payment methods through shopify. No scam.
- Marbras is a company founded in 2014. We've always worked here in Brazil at the same address.
- 100% Original producst. We are distributors of the main brands of Brazil.
- Over 4.000 orders sent Worldwide.
- Security and Privacy, your e-mail and info won't be shared with anyone.
- Safe payment methods through shopify. No scam.
PAYMENT METHODS?
- You can finish your purchase using your credit card (Visa and Master) or through PayPal.
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SHIPPING FEE?
-You won't need to pay for shipping, we have free shipping for all countries. We ship through Fedex.
MY PAYMENT HAS BEEN CONFIRMED. WHEN WILL I RECEIVE MY PRODUCTS?
-We ship your product in 7 working days.
ARE THE PRODUCTS ORIGINAL?
-Yes! We are distributors, which means that we get the products directly from the brands themselves. 100% original.
HOW DO I CANCEL AN ORDER?
-To cancel an order, you need to do it before it ships. After shipping, we can't cancel an order.
In case you received a product and you need to cancel it, the shipping fee is gonna be the responsibility of the person who ordered the product. The cancellation is only going to take effect after we check if the security seal of the product has not been violated.